Samsung Mobile E690 — Customer Care irritation

I strongly feel dont buy any samsung mobile. I purchased samsung E690 with warranty within one year the half of the display was shivering. I went to samsung mobile service center in long stuggle(since only few service center). The people were ruthless and doesnt respond properly waited for hours and called for inspection. they cooly said no spare parts ask me to come after 30 days. i enquired whether the parts have come on the said date. they didnt bothered to look me around. by the time my valid warranty is over. thank god it doesnt use me in anyway since they are bothered to take or service the product. Really pathatic my mobile is sleeping well at home. waste of money to samsung mobile. I prefer pls visit for some samsung service center acros the country if you wish to buy samsung mobile. im sure u'll change ur mind. From Chennai.