Samsung Mobile F - 250 — Speakers not working

I had purchased F-250 Samsung on 25/04/08 IMEI no. is [protected] of 6850 Rs. from Kamal Communication, Sector -53, Kanchanjunga Market. Since I purchased the set I was regularly facing problems with its volume.
I had given my phone for servicing at GNH Telecom Tilak bhawan, Sharma Market, Atta chowk Noida on 16/04/09 as now there was no kind of sound in the phone. My complaint no. is 894. I have been continuously following up since then but the phone has yet not repaired, they say that the company is not helping them by providing the part which has to be replaced.

This is truly unfair as I'm facing the problem since its purchase and now when it can be repaired the company is not providing us the part.

I request you to kindly find out why the company is paying no heed to my complaint. I strongly regret the company's attitude towards the customer.
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I had launched this complain ut still I received no help from the company.


i request the consumer forum to pls. get me answer on this as to how can I get my mobile working again as the problem in it was since I had purchased it.

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