| Address: | Gautam Buddha Nagar, Uttar Pradesh |
I would like to bring to the light fraudulent practice by Samsung though its dealers by selling Galaxy SII GT-I9100g model in the box of GT-I9100. I have purchased Samsung Galaxy SII from Spice Retail LTD. (G 3 JSRK, SEC-18 , Noida,UP) by Invoice No.[protected] dated 15 Dec 2011 which clearly states Model No. Galaxy SII GT-I9100.
The box containing galaxy SII also shows as Model No. GT-I9100 whereas after checking the instrument (when I came across problem in some games & 3D), I found that it is actually GT-I9100g, which has inferior processor & GPU. This has caused me sever inconvenience, disappointment and mental stress after incurring a huge amount on the cell.It hangs a lot, freezes at times and camera failure and heats up a lot.
GT-I9100 is powered by 1.2GHz ARM CortexA9 Exynos 4210 and ARM Mali-400 GPU while GT-I9100G is powered by Texas Instruments OMAP4430 CPU and PowerVR SGX540 GPU. This is the main difference between both the phones leading to change in performance.
On various communications with Support india, there is no response I have mailed them more than 60 times to support.[protected]@samsung.com but nothing is happening in this regard. Its more than 3 months since am running after them for the same.
This is a serious matter and must be dealt with accordingly. Am highly annoyed with Samsung now, Please look into this.
Regads,
Mohd Juned,
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