Address: | Jalandhar, Punjab |
Dear Sir, i recently bought Samsung Galaxy Note Mobile Billed On 11 jan 2012.(Rs.31500/-) after 4-5 days it starts to do HANG, Auto Restart, Network Fading, and a one more Major fault LCD DISPLAY PIXEL FAULT, i went to the service center and talk about these faults, and request for Replacing the handset, but they denied it and they opened it and replaced the LCD (i dont know they replaced or repaired) but they leave the screw driver mark on back and bottom of mobile. after 3-4 days mobile again starts the problems like network fading,auto restarting,wrong battery info etc..i went again service center and they said about software issue,i leave the phone in service center and they cal me after approx 10 days to receive the mobile then i went and i recieve but after 1 days it again gives the problem..service center manager and area manager are not giving the right response to replace,,they are not trying to solve the problem with replacement.. and i m totally un satisfied with their service .please help me bcoz this is not a cheep mobile which could i ignore ..please Help..yours faith fully:- Baljinder singh,resident of 163,Ashok nagar, Nandan Pur Road,Maqsudan,Jalandhar,PB Contact No-[protected],[protected], email: [protected]@gmail.com ....Office: Babbu wood works,Nagra Road, Opp Police station,Maqsudan, Jalandhar, PB Was this information helpful? |
Greetings of the day !
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your concern to our department. Our service specialist would get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
Thanking and assuring you for best services always.
Customer Satisfaction Team
akhilesh.[protected]@partner.samsung.com