[Resolved]  Samsung Mobile / Galaxy S Ii — manufacturing defect / bad service centre

Address:South West Delhi, Delhi

samsung mobile galaxy s II

1.0 hanging problem
2.0 auto switched off
3.0 liquid damage problem as per service centre mahavir enclave dwarka 110045
4.0 there is no manager level authority in service centre who can resolved the problem
5.0 there was no liquid was gone to the mobile set neither the service centre staff able to show the liquid, even they are not able confirm which kind liquid had got
6.0 we have observed that, staff of service centre have a tendency to make how can they free without taking any responsibilty
7.0 there is manufacturing defect in galaxy s II and which should resolved without take any charges
8.0 there is big mistake/blunder in this phone manufacturing,
9.0 there is no moisture absorbing resistant in the phone
10.0 instead of company's manufacturing defect company is not interested in resolving the defect,
11.0 company's only motto is to make consumer guilty at any how/ at any cost


we need company's accountability for providing services

thanks

yours

anurag kumar

consumer of samsung galaxy s II
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Kumar,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

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