[Resolved]  Samsung Mobile — Complaint on Samsung Authorised Service Center

i purchase a mobile phone from samsung dealer in coimbatore on 6 th june 2010 my mobile model is E2130 (gsm) on 15 th december2010 my mobile phone did not work and its condition is only displaying sumsung words not working did not go to the next level . so i went to the sumsung service center named (ASIA ELECTRONICS 162, thiruvenkataswamy Road (W) R.S .Puram coimbatore - 641002 ) they accept my mobile to service and tell that this phone's bord is complitely not working we will replace a new board and they said that now the board is no stock so with in a week we will delivery your mobile . so i accept it allow to service after one week i contact them but they said that from our head office we did not get E2130 's bord yet . so they said that wait for three days . after three days i contact that service center but they did not give me a correct responce aftere one and half month on 27 th january 2011 they said that today only we repair your mobile and you can collect your mobile . for a service one customer need to wait one and half month ? this is samsung company's service quality . now i ask them you promise to give mobile with in a week but you did not give so i lose my warrenty periond more than one month so i asked them that actualy my warrenty period complite on 5th june 2011 but you take more than one and half month to service so please exten my warrenty period for my losed day up to till 15th july 2011 . but they company worker did not accept my suggestion i fight with that person they that they must give me the warrenty period till 15 th july 2011 but he did not accept ant use as like the words you go any where and any person we will never give you the extencen period so i refused to collect the mobile phone and i try to contact the managing person to the service center but they said that manager is out of station come next day . as like four to five times i try to contact that managing person but no use i could not contact him after some month finaly i contact the managing person on 3rd june after a long weighting he came and ask me the problem i tell to him about all the problems but first he also not accept my suggestion but i warn him that i can take a compliant againts the service center and take court action then he give me a warrenty period till 2nd september 2011 for only . finaly i am compramise with him and accept it but he said that this warrenty period is not given by the samsung company its given by this service center personaly . i accept it and recive my mobile ; its worked correctly till 30th august 2011 its create some display problem slowly . 31st august and the 1st september is the national holiday so i decide to give my mobile to serviceon 2nd september 2011 because the extended warrenty period is 2nd sepember 2011. on today 2nd september compltely dead ; so i went to the service center again and ask them to rectify the problem with the service warrenty . but the service center refused to service my mobile with service warrenty and tell that its time completed on 1 st september also not 2nd september . i said that the manager wright that 2nd september ; but they did not accept it and refused . now they tell that if board problem you should pay Rs1800 then only we will service. they are cheating . i ask one question " this is samsung company's best quality service to the customer . i paid Rs2650 to buy this mobile ; its not a matter Rs 2650 ; matter is giving service to the customer . samsung company give promise to give a quality service from their service centers in india ; is this their quality service ? there is no value in samsung company to the customers . world class companies bad service heart me samsung company lose their valuable customer ; yes i am going to tell to my all relatives and friends and to all who i know that don' t purchase samsung products if they purchasethey will lose their not only money also their faith