[Resolved] Samsung Mobile Guru E2120B Service — Unable to deliver mobile after 3 Months | |||
I am Shrikrishna Kadage, I brought Samsung mobile Guru E2120B on occasion of diwali in (Oct) 2009 from on of the outlet of Planet M. After 3 Months its gives problem its hanged on samsung logo. Firstly when i submit mobile to Mastercare service center ,Lalbaug,Mumbai they told me its software error we will give you back within a day. On next Day when I reach there they told me its not done may be its motherboard gets damaged we need 10 days.After 10 days they give me same answer. I say ok.When a month completed, I souted on them then at that time their Manager told me that "Your mobile is unable to repair we will give you reimbursement , it will take 1 Month". I take this in written on slip. After a month gone the old manager not there the other told me we will get you a new piece after submitting old mobile accessories stll one month later i didn't get My mobile. Please do the needful. Shrikrishna [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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Samsung Mobile — unable to repair
I had gave my sumsung mobile (M 620) for repairing during its warranty period. they kept that mobile for more than 5 month. now they are calling me to take your mobile with out repairing it by saying that these parts are not available here. then what is justification for taking such a long period. please help.