Samsung / Mobile Handset, Model No. Gt - E2120 — Defective Handset

Address:Khordha, Odisha

I have purchased a Samsung Mobile Handset No. GT-E 2120 ARBINS vide Bill No.7438,Dated. 13.05.2010 from Celnet Telelinks, Bhubaneswar.In the moth of July, 2010, it became completely dead and I have handed over it to the "Smart Service"at Bhubaneswar on 03.08.2010.They have intimated me that, it can not be repaired and it wil be replaced by a new one.But, on 7.12.2010, they handedover the said mobile handset to me with some repair. Again, in the month of January, 2011,it became completely dead. It was handed over to the Smart Service vide job No.15310,Dt. 11.02.2011.After one month they have reported me to take it, because it is repaired. But, I do not want to take it again because, its wrranty period will be over after two months and it will give defects again. So, according to the warranty card, please either replace it by a new one or refund its purchase value to me. Neither the Sevice Center nor the Area Service Manager is Co-operating to me. Please help me. My Mobile No- [protected] .
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National consumer helpline can help you if your are not satisfied with Samsung service, then you can register your complaints online.

Website: www.nationalconsumerhelpline.in
Toll Free Number:[protected]

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