Samsung Mobile — Mobile replace/Refund

Address:Krishnagiri, Tamil Nadu

Sir, i have purchased new samsung mobile in May month ,it works fine about a month and it got a problem every two hours once, mobile automatically switched off,for this i gave my mobile to your authorised service centre in my town ,after one and half month back i got my mobile in usable condition. i used for another two months,once i got same promblem on 25.09.10 ,same handed over to service centre , but still now i am not received my mobile.

Is there any way to get mobile refund ,so i request you to give me a solution

Thanks & regards
Nagaraju
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Samsung — not refund or replace mobile

sir i purchase a samsung corby s3653 before 6 month later after 4 month i have problem with the software of that mobile.i give it in chandigarh service centre sec 22. they told me it cant be repair u can replace it or refund ur money.i deposit that for refund on 10 august 2010 but they r not refund my money or not issue me any phone till this time.when i go to center they r not not giving any satisfactory answer about mobile or money.they say when ur cheque will comoe w'll call u.pls help me what to do?

Samsung — Mobile replacement/money refund

Dear Sir,

Plz be informed that I have submitted my Samsung Mobile set to your service centre for replacement or the refund amt( as per the company norm )

M & M services,
Ashiana Galaxy, 1st floor,
Shop-12, Exhibition road, Patna -800001
On 7/04/2010 whose details are mentioned below(now almost 9 months)

WORK ORDER 10DP0714, RSN NO-12BF9302.

Inspite of my repeated calls and visit (almost 18 times) to your service centre, nothing has been done.

I personally feel that I have done some crime by purchasing a mobile set from Samsung.
I have gone through the physical as well as mental harassment due to their casual attitude and negligence

Kindly look into this matter and do the earliest.

With Regards:

Sumit verma

[protected]

Samsung mobile is very worst, Better close your concern and go. Dont cheat peoples...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information