Samsung Mobile — Mobile replace/Refund | |||
Sir, i have purchased new samsung mobile in May month ,it works fine about a month and it got a problem every two hours once, mobile automatically switched off,for this i gave my mobile to your authorised service centre in my town ,after one and half month back i got my mobile in usable condition. i used for another two months,once i got same promblem on 25.09.10 ,same handed over to service centre , but still now i am not received my mobile. Is there any way to get mobile refund ,so i request you to give me a solution Thanks & regards Nagaraju [protected] Was this information helpful? | |||
3 Comments | |||
Comments
Samsung — Mobile replacement/money refund
Dear Sir,Plz be informed that I have submitted my Samsung Mobile set to your service centre for replacement or the refund amt( as per the company norm )
M & M services,
Ashiana Galaxy, 1st floor,
Shop-12, Exhibition road, Patna -800001
On 7/04/2010 whose details are mentioned below(now almost 9 months)
WORK ORDER 10DP0714, RSN NO-12BF9302.
Inspite of my repeated calls and visit (almost 18 times) to your service centre, nothing has been done.
I personally feel that I have done some crime by purchasing a mobile set from Samsung.
I have gone through the physical as well as mental harassment due to their casual attitude and negligence
Kindly look into this matter and do the earliest.
With Regards:
Sumit verma
[protected]
Samsung mobile is very worst, Better close your concern and go. Dont cheat peoples...
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Samsung — not refund or replace mobile
sir i purchase a samsung corby s3653 before 6 month later after 4 month i have problem with the software of that mobile.i give it in chandigarh service centre sec 22. they told me it cant be repair u can replace it or refund ur money.i deposit that for refund on 10 august 2010 but they r not refund my money or not issue me any phone till this time.when i go to center they r not not giving any satisfactory answer about mobile or money.they say when ur cheque will comoe w'll call u.pls help me what to do?