[Resolved] Samsung Mobile I450 — service center in ligah not providing service | |
sir, i bought a samsung mobile phone from mobile store ( alaknanda) new delhi model no. i450 there is some battery problem in moile baterry is not giving a good back i complaing in aligarh samsum care centre point near mezban hotel on 08/12/08 but they rejected my complaint they said that the mobile is now out of warranty and warranty period passed out. but i bought mobile on 06/10/08 as written on bill but they were saying that 06 is the month 10 is date and 08 is year & according to this my phone's battery is now out of warranty then i visit to mobile store delhi they told me to complain about this. Sir please take an appropriate action so i can be able to chyange my battery. Thanks Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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Posted:[protected] by Rohit
Cell phone complaint
Complaint Rating:
I purchased samsung ( I450), After 2 months my phone started giving me the problem. First while talking to someone suddenly some kind of noice starts coming in my speaker and than after 10 days some times i cant hear anyone and some times only the noise. I checked my sim on my other phone it was working properly. Than i went to samsung mobile care to submit my phone. The first customer support told me there is a noise problem in your cell and for this we have to change one part which we dont have it . Than i asked when it will come. They said not sure. approximately 15 to 20 days. than i went to other sevice center . First they said dont submit your phone when we will have the part we will call you. But no one called me, i complaint so many times to the customer care but no results. Than finally one day after complaing to the customer care they said you can go there and check your part is avialble. When i went there they changed the part and after that thet are saying there is the problem in the mother board of the cellphone. Now i am calling them everyday but no action is taken by anyone. I am very very much frustrated with samsung. So much big company this teh way they work . I think govt should not allow to launch or work with kind of the companies who doesnt respect there customers.