Samsung Mobile India — Failed to give a quality product | |||
Hello sir/madam, I am complaining about my mobile manufacturer (Samsung Corby Pro -GT B5310) who gave me a defected handset when i bought this on 28th April 2010 which had its features like touchscreen malfunctioning so i went to their service center and gave it for service more than two 3 times after that they told they were unaware of the defect in it so they assured for a new handset and gave me after two weeks with lot of formalities for it. Then i got my new Handset and exactly one month after i am getting the same problem again... i don't know what they have did i feel they returned my old defected one again to me... i am tired of going to their service centers ... Spending nearly Rs 11000 i haven't got anything worth from them. I need a solution for my problem. I lost many important calls when the phone got malfunctioned and did not react to my actions. So i kindly request you to take some steps regarding my issue with them. I want them to pay back atleast for my handset which is just 5 months old and has no value. please help me... Was this information helpful? | |||
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Samsung — Mobile is failing to start
SirSamsung mobile is currently the best mobile maker in the world. So after a thorough scrutiny, i purchased samsung galaxy mobile model no (GT-I9003mKDIEU). After 2 months of its uses, it failed to start one day, i reported immediately to my nearest service centre (Universal Services Samsung exclusive Services, Shyam Nagar 3/256, Aligarh, Uttar Pradesh-202001, India). at first they told me that they will fix my problem in a day but even after 10 days they did not pay any heed to my problem. I am very much distressed at their utter poor customer service, it also caused a lot of time wastage and mental harrasment.
With much despair i am now writing to you as a last resort. I heared a lot about good rapport of samsung and its extremely quick services but my own life experience is far from rality.! So plz solve my camplaint as soon as possible.
Thanking you in anticipation.
Ehtesham Waquarib
Owner of Samsung Galaxy (Purchased from Arpan Musico, Aligarh, UP-202001, India).
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
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Samsung Mobiles India — bad product
My friend bought Samsung Galaxy I7500 Android system mobile for 15000 Rs 10 days ago.Battery claimed to work 450 hrs standby and 10 hrs talk time.
In reality it doesn't stands even 8 hours standby and 1 hr of talk time
Company refuses to put ears to it takes back product or gives new one.
SAD story!!!!!!!!!