[Resolved]  Samsung Mobile — Item not received

Address:

Hyderabad, Andhra Pradesh

I ordered Samsung mobile in Ebay on 20th June 2013 and corresponding paisepay ID [protected], I haven't received the item but they claim that it has been delivered.
I investigated personally and found that the seller has cheated during shipping ie., he has given his phone number ([protected]) as primary and my number([protected]) as secondary while making shipment through DTDC.
DTDC as a general practise called up first number and some one received the item at DTDC delivery centre (west Venkatapuram, Secunderabad) by forgery signature.
I have checked the delivery registry and the signature doesn't match. When I tried to call the primary number([protected]) as per the DTDC register the call is getting auto forwarded to my mobile number ([protected]) and based on this Ebay customer support concludes item was delivered and rejects my claim request.
I have collected the following Proof's:
1. Orderconfirmation with paisapay ID.
2. Invalid DTDC AirWayBill number given in Ebay transaciton with comment "user edited"
3. New DTDC AirWayBill number (H[protected] from the seller.
4. DTDC delivery registery photo copy.
5. call logs from my mobile service provider stating the calls are forwarded from [protected].
6. DTDC declaration from booking office that no security packing related to Mobile in the shipment of AWB # H18785270.