Samsung Mobile, Model Name J800. — warranty claim was denied.

Sir/Madam

I had purchased a samsung Mobile phone vide model No SGH J800 on 24/4/2009 from QRS, retail Ltd,MG Road, Trivandrum, Kerala. On the month of October,2009, one side of my head set was not working and i went to the customercare service centre at "Mereena Electronics", the exclusive samsung service center at T.C 28/986(1),SWARA46,Sreekandeswaram,Thiruvananthapuram. After examination they said that headset was out of stock and asked me to come after one month, i request for the registration of the complaint but they replied that this is only a minor complaint and there is no need of registration. Believing the words of the servicemen i came back to the service center after one month, af that time also they made me believe that there was no stock and they asked me to come on the 5th of february, 2010. On 5th day of Februrary, 2010, they made a further examination of my head set and said that they are giving warranty of head set only for 6 months.this fact was not mentioned anywhere in the warranty paper. So kindly give direction to replace my headset within 10 days, otherwise i will take appropriate legal action Before the Honorable Consumer Dispute
Redressel Forum, Trivandrum