[Resolved]  Samsung Mobile Model No.-SGH-J700i — Key Pad not working& Poor battery backup

I purchased a samsung mobile model no. SGH-J700i from M/S Mobile Villa, Shop No. 3, Ground Floor, Verma Centre, Boring Road Crossing, Patna, Bihar on 08.06.2009 vide bill no. 5924 dated 08.06.2009. On 22.06.2009 all of sudden the mobile stopped working. I complained to their service centre at Exhibition Road, Patna where they took my set and said that they will inform me after rectification of the fault. Thereafter on 27.06.09 I recieved a call from the service center on my mobile no. [protected] that the set is ready. I was told that there was problem with display which has been rectified However upon getting my set back I realized that the prblem was not rectified properly. On 24.07.09 I again went to the same service centre where I was told by the authority that there is some problem for which they asked me to pay Rs.1203/- Upon telling them that my set is under warranty period, they ruidly behaved and said that in any case they are not going to rectify my problem without taking money. Their such an act is against the conditions of warranty as well as amounts to deficiency in service.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

my samsung j700i gets hanged while typing sms .its display gets switched off. how to solve .plz help .its urgent
I have samsung j700i. After opening slide some keys are not working. When the slide is close all the keys work.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information