[Resolved] Samsung Mobile Model No.-SGH-J700i — Key Pad not working& Poor battery backup | |
I purchased a samsung mobile model no. SGH-J700i from M/S Mobile Villa, Shop No. 3, Ground Floor, Verma Centre, Boring Road Crossing, Patna, Bihar on 08.06.2009 vide bill no. 5924 dated 08.06.2009. On 22.06.2009 all of sudden the mobile stopped working. I complained to their service centre at Exhibition Road, Patna where they took my set and said that they will inform me after rectification of the fault. Thereafter on 27.06.09 I recieved a call from the service center on my mobile no. [protected] that the set is ready. I was told that there was problem with display which has been rectified However upon getting my set back I realized that the prblem was not rectified properly. On 24.07.09 I again went to the same service centre where I was told by the authority that there is some problem for which they asked me to pay Rs.1203/- Upon telling them that my set is under warranty period, they ruidly behaved and said that in any case they are not going to rectify my problem without taking money. Their such an act is against the conditions of warranty as well as amounts to deficiency in service. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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