Samsung Mobile Model W299 — Mobile lost by service Center

Address:

Jamnagar, Gujarat

Dear All,

I am residing in Jamnagar, Gujarat. I had provided my Samsung Mobile Model W299 in local service station of Samsung Company in Jamnagar as on 04/06/2010. Still I have not received my mobile, reason being it had been lost by service centre personal and I am taking follow-up of the same since 3.5 months.
I am receiving very vague replys from service center manager Mr Himanshu (mobile-[protected]). He is not providing response at all. I am very much annoyed from his misbehavioiur and his vague replies.
I am also taking follow-ups from Area Service Manager Mr Hardik Soni (mobile-[protected]) since last three months but he is also not taking any action. He is also not responding very well.
Follow-up of the same has been taken from Gujarat Service Head Mr Yogesh (mobile-[protected]). He is not attending my calls even.
No one is responding for this case. I Had bought this handset worth Rs 12500/-. Date of Purchase is 20/09/2009.
Serial no of the work order copy provided by samsung service center is A0000017B69C8C.
Original work order copy is with me. Request you to kindly resolve the matter on URGENT BASIS. as I am very much afraid for the service provided by samsung service center.

Thx. & Rgds.,
Binjesh Patel,
M#[protected]