[Resolved]  Samsung Mobile (Monte) — audio voice outgoing problem

Address:

Lucknow, Uttar Pradesh

i have purchased a samsung monte (S 5620) mobile in the month of september 25th 2010. the mobile now has outgoing voice problems so had send the handset to samsung service center where they said that they will check and get it rectified. after 10 days they revert that they will show it to their chief technician..nd the handset has been sent 6 times with in 15 days.. now i am already without a handset for past 8 weeks and they expect me to do without a handset for 10 more days..i am not getting a replacement for the handset nor a standby handset till the time they get it rectified... why should i get it repaired when i am suppose to get a replacement. its within warranty. ..why should i use a faulty handset. there is no responsible authority in the service center.. and neither of the present executive provide the satisfactory reply..please help regarding this as i am suffering without a handset...

Ashish gupta
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