Samsung Mobile — Service issue with Samsung Mobiles

Address:

Mumbai Suburban, Maharashtra

We have given our Samsung Mobile IMEI NO.[protected], Sr. No. RW2Z6515245. to Newtech Solutions, L26, Lower Ground, Dream the Mall, LBS. Marg, Bhandup (West). Mumbai 400078. Tel[protected]. And it is an authorised service Centre for Samsung Mobile Phones.

We have submitted our Samsung mobile 2120 for repairs on 15th Sept 10. for the problem Mobile dead and the mobile was under warranty. It was commited by the service centre team that they will get the replace for the same mobile from samsung within 15-20 days.
From last 10 days i am religious following with the team (Mansi & Vaibhav) but they are just ignoring & least bother to update me regarding the status.
Request to kindly look into the matter & suggest.

Regards,
Arun Sahu
cell: [protected]