[Resolved]  Samsung Mobile — NO Proper Response from Samsung Service Center

Samsung Mobile — not giving any rsponse of my mobile phone

my mobile was not working properly and i went to SAMSUNG service centre at JANAKPURI DISTRIC CENTREon date 2nd march 2008 . and after last 5 months they are not able to give me satisfactory answer and my mobile phone.
phone . SAMSUNG
MODEL . SCH-S259
Ph no. [protected]

Samsung Mobile — No Response .....

I have purchased a new samsung mobile from lucknow.After a few days my mobile shows no network and the IMEI is set to[protected] .I give me mobile for service to Samsung Service Centre, Nirala Nagar Lucknow to 08/07/2009. Today is 23/07/09, but there is no response from there.
mai jab bhi waha jata hu, wo kehte hai, " monday ko aana, sat ko aana, friday ko aana. muche kuch samach mai nahi aa raha hai.plz resolve my prob

Dear Sir/Madam,
I gave my mobile to samsung mobile service Centre before one month, but till now they did not give any response. What should i do i m sick from samsung mobile co. pls give me suggestion.



Thanks
Yogesh Sharma

I had purchased samsung mobile model -W 299 [ duel sim] on 11-07-09 from J M Mobile shopee, Shivaji Nagar, Pune. & On 25 th of this monthTouch Screen giving problem, hence I made complain on your call centre on several times, but regret to find no responce till date received from your call centre. Then i contacted to your service center at Deccan. But Touch screen is not available at your service centre. After that, I contacted to your another Service cente namely Sharp Telecom, Pune & after getting confirmation of availability of touch screen, I left my cell through work order no. 16256, dtd.20/10/09. Now, their representative replied me, touch screen is not available and my cell is lying their service centre till date. I need immediate action in this regards. Thaking you & assuring the best service from your side.

Samsung — no response from samsung service centre

my tv kit was taken for repair a week ago. when i enquired at the customer care, i was told that the service centre would contact me in an hour but its been a week now and no one has visited or contacted me despite my repeated enquiry and request.

Samsung Mobile — not proper service

i am abdul aahad i am summited samsung handset summite date is 28 sep 2010 in the present i can not receved my hand set they talk tommorow alwase my work order is 11757 address gallery is 2,jagdish bldg,plot no.185,off fine arts,15th road,chembur (E),mumbai-400071
e-mail=samsung.[protected]@ccom.in pleas give some action

Samsung Mobile — not getting proper service

I have buy one samsung c5212 on 3rdjuly 2010. from very ist day i have facing problem with set, i have contact their service centre in esplande but they not provinding support they told software updates not come when it will come it will resolve u r problem, after then i mail so many time to c care of samsung but they also not providing any help they also try to bypass the problem. today 1 march also i going there but their people not able solve my problem and try to bypass. people harashing is samsung moto. thier sr officer should look the matter. prasanta[protected]

I PURCHASE NEW SAMSUNG MOBILE MODEL NO: CHAT 322 PURCHASE DATE 24/02/2011 BUT TWO MONTH CHARGING PROBLUM MY INSTUMENT PROBLUM IS WITHOUT CHARGING BUT MOBILE CHARGING DISPALY. AND CHARGING TWO HOURSE DOWN AND PHONE AUTOMATCLY CLOSE. OK I AM SAMSUNG SERVICES CENTRE IN AHMEDBAD IN C.G.ROAD VISIT & CHECK MOBILES BUT DONT REPARING & ESSTIMATE OF RS. 2000.00

Samsung — NOT PROPER RESPONSE

I HAVE SUBMITTED MY DESK TOP MONITORTO THE SAMSUNG SERVICE CENTRE AT COIMBATORE ON 29.04.2011.I BOUGHT 4 MONTHS BEFORE ONLY.BUT THERE IS NO PROPER RESPONSE FROM THE SERVICE CENTRE.ALWAYS THEY ARE TELLING THE PART IS ORDERED WE ARE WAITING FOR THAT ONLY.NOW 2 WEEKS COMPLETED TILL NOW I DIDN'T GET PROPER ANSWER.SO THE SAMSUNG SERVICE IS VERY VERY POOR.LIKE THAT MY MOBILE SAMSUNG COMPANY GIVES MUCH TROUBLE.I SUBMITTED TO THE SERVICE CENTRE AND I HAVE RECEIVED THE SAME AFTER 40 DAYS ONLY.SO SAMSUNG MUST TAKE CARE THE CUSTOMERS.

Samsung — they are repairing my mobile properly

sir i anshima srivastava wants to complaint against sumsung services ,sir they are not repairing my phone properly and they kept my phone for one month then to they not repair my phone

To,
Managing Director,
Sumsung India limited,
New Delhi.

name : srikanth -R
mobile model :E2130
IMEI code : 358125 / 03 / 232896 / 8
Date of purchase : 6 th jun 2010

i purchase a mobile phone from samsung dealer in coimbatore on 6 th june 2010 my mobile model is E2130 (gsm) on 15 th december2010 my mobile phone did not work and its condition is only displaying sumsung words not working did not go to the next level . so i went to the sumsung service center named (ASIA ELECTRONICS 162, thiruvenkataswamy Road (W) R.S .Puram coimbatore - 641002 ) they accept my mobile to service and tell that this phone's bord is complitely not working we will replace a new board and they said that now the board is no stock so with in a week we will delivery your mobile . so i accept it allow to service after one week i contact them but they said that from our head office we did not get E2130 's bord yet . so they said that wait for three days . after three days i contact that service center but they did not give me a correct responce aftere one and half month on 27 th january 2011 they said that today only we repair your mobile and you can collect your mobile . for a service one customer need to wait one and half month ? this is samsung company's service quality . now i ask them you promise to give mobile with in a week but you did not give so i lose my warrenty periond more than one month so i asked them that actualy my warrenty period complite on 5th june 2011 but you take more than one and half month to service so please exten my warrenty period for my losed day up to till 15th july 2011 . but they company worker did not accept my suggestion i fight with that person they that they must give me the warrenty period till 15 th july 2011 but he did not accept ant use as like the words you go any where and any person we will never give you the extencen period so i refused to collect the mobile phone and i try to contact the managing person to the service center but they said that manager is out of station come next day . as like four to five times i try to contact that managing person but no use i could not contact him after some month finaly i contact the managing person on 3rd june after a long weighting he came and ask me the problem i tell to him about all the problems but first he also not accept my suggestion but i warn him that i can take a compliant againts the service center and take court action then he give me a warrenty period till 2nd september 2011 for only . finaly i am compramise with him and accept it but he said that this warrenty period is not given by the samsung company its given by this service center personaly . i accept it and recive my mobile ; its worked correctly till 30th august 2011 its create some display problem slowly . 31st august and the 1st september is the national holiday so i decide to give my mobile to serviceon 2nd september 2011 because the extended warrenty period is 2nd sepember 2011. on today 2nd september compltely dead ; so i went to the service center again and ask them to rectify the problem with the service warrenty . but the service center refused to service my mobile with service warrenty and tell that its time completed on 1 st september also not 2nd september . i said that the manager wright that 2nd september ; but they did not accept it and refused . now they tell that if board problem you should pay Rs1800 then only we will service. they are cheating . i ask one question " this is samsung company's best quality service to the customer . i paid Rs2650 to buy this mobile ; its not a matter Rs 2650 ; matter is giving service to the customer . samsung company give promise to give a quality service from their service centers in india ; is this their quality service ? there is no value in samsung company to the customers . world class companies bad service heart me samsung company lose their valuable customer ; yes i am going to tell to my all relatives and friends and to all who i know that don' t purchase samsung products if they purchasethey will lose their not only money also their faith

Samsung Mobile — do not repaired properly

i bought samsung s5200 in april but in augest it gives scratch display and not poweron properley i give it to the service centre three times but is works it is in guarntee period but service not be good of samsung so plz replace my handset with this its price is 5200 . eiherwise i stood that samsung is froad company

Samsung Mobile — service centre has not repaired properly

samsung star gt s5233s mobile phone has not been serviced properly. after servicing it is showing new problems. it is 6 months old and i want samsung to replace me a new mobile phone of the same model.