[Resolved] Samsung Mobile — Not replace battery in warranty period

Javedkhan1986

from Delhi, Delhi

Address:

Kutch, Gujarat

Dear Sir,

I was purchase Samsung Mobile (Galaxy Y) on 06 January 2012 from Sai Telecom, Gandhidham after 3 months battery lost on 26 April 2012 in warranty period & mobile is dead so i was requested to Samsung Service Center, Gandhidham they are note request & process for repair & they are inform to me only mobile repair after 5 day's but battery not changed in warranty period so i was request once again but they are not accepted request & say's "This is not our reasponsbility" i was request once again Sai Telecom & Samsung Service Center Authorised person but they are not reasponce to me so i have not recieved my mobile & leave there.

So please help me solve my problem & help in received my mobile in good condition & change the new battery because they both of in warranty period, i am attached here Purchase bill & Request Form. please help me fast beacause my mobile also there in Service Center & i have lots problem without my mobile.

Your Sincerly
Javedkhan Malek
At. Lakadia, Ta. Bhachau, Dist. Kutch, Gujarat, PIn:370145
Mo.: +91 [protected]

+2 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

prashant ojha

from Delhi, Delhi

Samsung — about to change my battery during warranty period....

Dear,
I purchased Sansang Ranga (TATA) Connection on[protected]
Mobile set No-A1000000B3A075
Shop-VIDHI TRADERS(Vidhi Enclave(rajpur chungi) Shamsabad Road, Agra.
U.P.T.T No. AG 0424996
C.S.T No. AG 5324825
(1)Mobile set was defect on[protected]
(2)Mobile set under repair in your service centre M.G. road, AGRA from09-4-09-to 05-5-09 (one month)
(3)Again Mobile set under repair from11-5-09 to12-5-09 in your service centre M.G. road, AGRA
(4) As per your service centre after one month while set return on 05-5-09, your service centre says that Battery has damaged with any use.
(5)My Mobile set and Battery both are in under warrenty .
(6)How many time Mobile set will repair.
So, I request you, Please replace my mobile set and Battery Both as per your warrenty.

APPICANT”S

Dated—07-6-09 PRASHANT OJHA
RB/2/251/B (NORTH)
RAILWAY COLONY
AGRA CANTT (UP)
PIN - 282001

drsids

from Cavelossim, Goa

Samsung Mobile — replacement in warranty period

its been 2 months i haven't received my replacement handset.The samsung mobile customer care is the helpless line.they don't know any thing about problem solving but will ask the same question you ask them and just transfer your case somewhere.i want to sue the company.

kindly advice

Javedkhan1986

from Delhi, Delhi

please solve my problem immediatlly wait for your reply...