[Resolved]  Samsung Mobile Phone — mic, fm, battery fault

I have purched samsung mobile phone model no. SGH-F 270 on 7th july 09. from frist day phone having problem with its mic, also battery not charged fully and discharged with in 1 hrs.

i have contacted to service centre at vashi navi mumbai. they asked me to check the mobile from their engineer at service centre. after that they have found problem in its board and asked me that they will send phone to the H.O. for repair. I have given phone on the same day 25 th july and was told to collect the phone after one week.
i have contacted service centre to collect my mobile phone but tilll date my phone is not repaired and they are not able to inform me that when it will get repaire and return to me.

i contacted to mr. prashant A.SM. to get the information, but it is surprise to me that he is also not able to tell anything about the same.
It is very sad that company having high brand equity but having very poor coustmer service as well very poor product quality.