[Resolved]  Samsung Mobile Phone — poor service

Samsung Mobile Phone — Poor service of samsung

Dear All

This is Saraswati Chander from Vnext top floor jeevan market una (H.P). I had purchase a samsung mobile (J-210) of Rs 5600 on 12.01.09 from una but after four months later mobile create lot of problems for me like hanging,joy stick and insert sim card i had complaint to dealer and handover the phone to dealer he told me that i have to wait for three to four days for solution but after 25 days later there was no any resolation form dealer end he told me this is the problem form samsung service center care but i have a very BAD EXPERIENCE with samsung mobile phone.

Hi I m puneet jain and i have Samsung Sgh J210 .My mobile is in warranty period...but my mobile serial no. is lost ...ans they telling me that without serial no.they don, t do any think, i have the IMEI no.
so i am verry depressed for samsung...i have a mobile bill ...but they are telling that without serial no.they cant do anythink...i think samsung is worst i providing service...to the customers...

vary bad service by samsung. i had same experience. they r saying that parts are not available. what the hell they are doing if simple parts like speakers are not available in cities like puna also?

I have one samsung mobile phone model L 700, IMEI no. [protected].
This phone had developed problem as dust entered inside the display screen. Hence on 11/04/2011 at 16:15 Hrs. I had given this mobile phone for service/ cleaning of dust from inside display screen to "M/S COMPUTECH SYSTEM, 14/15-A NAGER PALIKA SHOPPING CENTRE, NR. LION CIRCLE, ONGC ROAD, ANKLESHWAR, DIST. BHARUCH PH[protected], 249808" an authorised service centre of Samsung mobile.
During servicing/cleaning of dust from the display screen, many scratches developed inside the display screen. This has developed due to improper way of cleaning/ servicing. I have also paid Rs. 150.00 towards service charge. On complaining he is not accepting their fault and naw telling to replace the display screen with new one costing Rs. 900.00. My display screen wsa OK before given for service.

Please advice the Service Cente to rectify the problem of my mobile phone.
Thanking you,

Swati Arya
C-15-D, ONGC COLONY, ANKLESHWAR- GUJRAT- 393010.
MOBILE no. [protected], [protected]
Email: lizzee.[protected]@gmail.com
[protected]@gamail.com

Samsung /mobile phone — poor service

I am using WaveII with ESN/IMEI No. [protected]. Recently there was a problem with the Touch- screen of the hand-set and was cited as a reason by samsung service-engineers on[protected]. It is stated and was agreed by their service-engineers that the handset would be repaired & returned to me within a week but now it has been more than 2 weeks.
. Since my work is dependent on my phone, I am completely helpless now. Having paid so-much for a high-end phone, I have suffered due to the faulty manufacturing of the hand-set.
You are hereby requested to get my hand-set replaced by a new-one or the amount of money paid by me should be refunded at the earliest,

Did u get back repaired handset or money?