Samsung Mobile Phone — Irresponsible & arrogant reply at Techno Care service centre, T Nagar ( Muthukrishna St )

Address:

Chennai, Tamil Nadu

I purchased the Monte ( model Gt-S5620) samsung mobile handset in May 2010. I gave it for repair under warranty to Techno Care Chennai T Nagar Muthukrishna St office. I was informed that they would get the motherboard from Samsung and replace the same. It would take 10 days. SAfter 2 weeks now I am informed that it had gone to their another office ( after changing the PCB ) in T nagar for IME no allocation. It is more than five days after the last visit and even now their reply is the same and that too in a very arrogant manner showing the attitude GoToHell.

Samsung being a good company but thee franchisee service centere's attitude and response to customers awfull and indifferent attitude and rude behaviour.

V Subramanian