[Resolved]  Samsung Mobile Phone - Model Number: J-600 — Postponement to Repair my Mobile phone

I purchased a Samsung Mobile phone ( Model No. J-600) on 17/11/2007 at Hubli, Karnataka.
I could not hear the callers voice, so i took the phone to the Authorised Dealers, Ratna Electronics, Secunderabad & Basheerbagh ( as I am residing in A.P at present)on 04/09/08. They checked my phone and told that the FP CB had gone bad. I requested for a dummy phone which was not given. I was promised that the above mentioned component will be available by a week. I have been calling repeatedly and they are just giving me a run around, saying that it will be available soon.
Now I'm without a phone for almost 40 days. I had to borrow a friends phone to use as I cannot be without a phone for such a long time.
And the most important point is that My Phone's Warranty will expire on 16/11/2008. Now I have the feeling that these people are purposely postponing the repair till I complete my warranty period so that they can charge me. If this is not the case, there cannot be any reason for them to keep postponing the repair giving illlogical & wierd reasons.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have also the same model of Samsung J-600. Regarding this I want to be unlocked. I found instructions about the mobile through www.mobileunlockguide.com website. I would like know the unlock code. how do i get it?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information