[Resolved]  Samsung / Mobile Phone — Samsung Mobile - The worst on the earth topped up with worst services

Address:

Uttar Pradesh

I bought a Samsung Muzik SCH S379 mobile handset on 18/07/2009 from Drive India Enterprises Solution Limited, Sector 18, Noida (copy of Bill attached). After 1 month phone had some problems and I was redirected to CEE EMM Services, Sector 27, Noida. Handset was deposited on 20/09/2009 and regret fully to submit that till now I have not received my hand setback. Many attempts, follow up , personal visits etc. have been done but no results. I have been running around and contacting R.S. Tiwari- [protected], Sandeep- [protected], Brijesh, N.K.Goel – [protected], Manav Mehra, Rajesh Mishra – [protected], Sanjeev Saxena – [protected] and many more but of no use.

Complaint was posted at samsung help line many times but except acknowledgement of complaint they did not do anything. I have posted about it in few websites but unfortunately no results still.

Phone was bought as a birthday gift to my wife but unfortunately it turned around to be a biggest mistake of my life trusting Samsung for those emotional movements.

I am totally frustrated & absolutely unhappy with Samsung and nothing on this earth can change my perception now.