[Resolved]  Samsung Mobile Phone — After Sales Service

Samsung Mobiles — Service after Sales

Dear Sir
I am the consumer of Samsung electronics & I am using Samsung SGH-X700 mobile from 2 years. Iam very much satisfied with the performance of the mobile. But now the time has come to replace its battery. Iam brand manager in a pharma company. I had tried for the battery across India, all leading Samsung stores & service points including local known markets in Delhi, Mumbai & Hyderabad. in fact leading shoping sites says that the stock is out of order.
Kindly lodge this complaint & let me know where the battery is available. I had lost faith in the new coming electronics because of this issue.

Regards
Jabeeullah mohammad
Brand Manager- Dr.Reddy's
+91-[protected]
[protected]@drreddys.com

Samsung Mobile — after sale sarvices

I have sansung mobile I-710. I want to change body cover of mobile handset, but i have not get any help by local (Jabalpur) service center.

1. pls tell me how to configure my mobile ( samsung star 3g- GT-S5603 ) for yahoo mail.
2. how to stay connected on net on mobile device ( i get off net service after every 20-25 mins ).
3. how to set other themes on my device.


My id - [protected]@yahoo.com

Samsung — service of mobile phone

Dear Sir,

I m Prashant Rawat, having a Samsung Mobile Phone ( Corby - Plus ). I m facing touch failing problem with the Handset for last 2 days as soon as I visited to Samsung Service Center in Kalkaji on 09-09-10. Service Engineer told that handset will be repaired at other place & will be ready to deliver me on 14-09-10. But no single concerned person is picking my phone at all to update my Handset's status regarding repaired or not. This sets an example of a very bad Service Experience at Samsung Service at very first time.

So, I request all o[censored] plz provide convinient solution regarding the same & if not possible to repair the handset then give me new handset.

Thanks & Regards

Prashant Rawat ( [protected] )

Samsung — World Best After Sales Services Of Samsung

Before boasting about the world class customer care service of Samsung, I just need to know why in the first place their products require services and that too as soon as the warranty period expires. And if God forbid the appliance is out of order, the everhelping customer care services are the best option in the scenario. I just need to call the customer care hundred of times to get the same crammed reply "Technician will call you". And then wait for prestigious Mr. Technician. And wait and wait and wait.. If I call again and ask them to connect me to the supervisor, then again I have to wait and wait and wait for Mr. Supervisor. What I get in response is just my telephone bill shooting up as the call isn't picked. I have always recommended your products but alas that wont last long...

I hope someone will understand the hard time i am facing with your pathetic after sale services. I swear I won't let this situation occur as I will never ever ever buy any samsung product and advise people around the same.