[Resolved] Samsung Mobile — Mobile sound not working | |||
I bought a Samsung Corby Mate cell phone around 2 months back. A few days later, all of a sudden it's speaker stopped functioning. In normal mode, I am able to receive/male calls but when I turn on the speaker, it doesnt work. I went to Samsung Service Centre in Hadapsar, Pune. Initially it seemed like the external speaker is faulty. They asked me to come back after one week so that they can order the external speaker. After a week, they replaced the external speaker, but the problem persisted. Then they said that the motherboard itself of the phone is faulty and they will order and will call me when they have it in around one week's time. It's been one month, I still dont have my cell phone working. I called service centre guys, they always have only one answer - MotherBoard is still not available. I have no clue what can I do about it. Is it possible to replace the handset with a new and working handset. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
my mobile is not functioning.
Samsung — Cell not working
Purchased a new handset model M-5650 on Feb 2010.Now since last 10 days the touch pad is not working .went to Authorized service center.@ thane....was told the part is not available.Getting same excuses from the service center from last 5 days. I m not able to use my handset due to these delays.Getting excuses that the part itself is not available in Samsung warehouses.Such type of services is not expected from a brand like Samsung.Its a shame. Seriously guys now every one has to think before purchasing a Samsung handset. It really sad. ..............huh..................Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Samsung Mobile — mobile not function
Dear SirI brought Samsung Croby mobile in December 2009.
After some day the mobile function started automatic started working i showed to the Dealer from where i purchased the mobile he took the mobile on 17 April 2010. And gave to Samsung services centre at Lalbaug (east) the Dealer toid to pick up the piece on 20 April 2010. Again on
24 April 2010 mobile started automatic function and know when i charge the mobile the mobile battery also become hot. Took the mobile again to dealer he told me to service centre and provide me the address of service centre i am findly got the compliane. but they are saying that mobile touch plane has gone because when they update the mobile software this had occured by them. I would like to know can they change the mobile mother board and give me the mobile in good condition as the their is 1 years warranty which is given by the company .