[Resolved]  Samsung Mobile — Mobile not working/Pathetic Customer support

Address:Pune, Maharashtra

Dears,

I bought samsung Mobile(Wave 533) from haryana in Dec2010 and I am living in Pune.
After 5 months from June onwards mobile start giving problems sometime it hangs,charging stops in between though charging sign always blink even it is not plugged to charger.
After showing to samsung Support they told me Motherboard needs to be replaced and took my mobile.Turnaround time is 7 days but after inquiring they gave me mobile after 15 days and then also it was not working when i asked about issue noone respond properly.
Later on again i go back to there store and rechecked mobile at that time they told battery is gone(it is dried up) needs to be replaced,in this whole episode battery 6 months warranty gone.
Then i sent mail samsung India support , there was always a reply to do something but nothing had done so far.

Now what is the guarantee that this changed motherboard will last and it is not replaced piece of some other handset.

Regards
amit
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Aug 13, 2020
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