[Resolved] Samsung Mobile [S-5603]-Star 3g — poor quality of microphone cable and the earphones | |
Dear sir, I bought a brand new samsung mobile as mentioned above a month before.I got a ear phones with the phone which is having two parts as proximal part: microphone cable distal part: 3.5mm ear phones In this type of microphone cable one can fit any type of 3.5mm earphones and so did I.Basically samsung earphones are very poor so i put my brand new BOSE 3.5mm earphones worth Rs.5000 {please note that}, i enjoyed quite a few songs and when i tried to remove my BOSE earphones from the proximal connector, I found 3.5mm pin of my BOSE earphones inside the socket of the microphone cable. I went to the samsung service center, JM road PUNE.At the center I explained my problem and the attendant said "its not our fault we cant replace your earphones nor can we repair" so i lost not only my BOSE earphones but also the microphone cable which costs around Rs.800. I WANT MY MICROPHONE CABLE TO BE REPLACED AS SOON AS POSSIBLE Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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