[Resolved]  Samsung Mobile S3310 — Replacement and Repair of Handset

I have purchased Samsung mobile 3310 IMEI No: [protected] dated 10/06/09 and Cost of the set is Rs.5500/- from Mobile zone S.C.O.289, Sector-35D, Chandigarh-160035. They told me that they are going to replace my set with in a month if any kind of problem will occur in my hand set. And I got so many problems in the set after purchase with in a month. The problems are: 1.Signal Problem, 2.Bad Battery backup, 3.Mobile switch off’s suddenly but now Samsung is refusing to replace it or even they are not ready to repair it. Now I want solution of my problem please help me out.
Thank you
Anupam Nidhi
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Aug 14, 2020
Complaint marked as Resolved 
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samsung Mobile 3310 t — Replacement

Sir,

I have purchased a samsung mobile 3310 T from Ashoka General Store on 30/04/2010. One Month Before the Mike of the mobile was not working . I have deposite the hand set to the service center Rewa for Repair/ Replacement.They are Ready to Replace that but they require the packing box which i don't have.Without that they are not ready to replace that.Please help me.

Om shankar
Birla Ericsson Optical Ltd
Rewa
Ph - [protected]

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