[Resolved] Samsung Mobile S7330 — POOR RESPONSE BY SERVICE CENTER | |
I,pravin kumar attri had purchased a samsung mobile phone s7330 on[protected] at faridabad.the phone started to have multiple problems 20 days back.so,i went to the samsung service center at n.i.t faridabad.but instead of sorting out the problem they told me to come after one week.again i went there after one week.this time their behaviour was really bad.they told me to go anywhere i wished to.they refused to entertain my problem and behaved badly.in the whole service center ,i couldn't find an educated employee to sort out the situation.the whole service center was nothing but a bunch of goons.i have been a loyal samsung customer for seven years and i have purchased many samsung products and never faced such a situation.currently my cellphone is at samsung service center nehru place,new delhi.let's see what happens. TO WHOMSOEVER IT MAY CONCERN. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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Samsung Mobile S7330 — Samsung mobile S7330
Hi,I am Samsung Mobile S7330. One and half month ago slider of the handset was broken and part FPCB. I visited service centers in Pune - RAZA and SHARP. They told me to check out again at their center after one week. I went their after 1 week, again same answer. This happened many times.
My warranty was about to expire in one month and i was requesting them for the same every time, but no solution. They said that company is not providing parts.
After lot of follow up and calls still i did not get the parts. Wrote on Samsung website, called them but no reply.
What to do with Samsung now?
Either provide me parts before my warranty expires or replace me handset. Samsung is not bothered with anything. They just want to sell mobiles but not to give service.
Do not buy Samsung mobile ever.
Regards