Samsung Mobile-SGH 3310 Metro — Poor Service

I purchased samsung SGH 3310 METRO mobile on[protected] and it has some speaker(Ear Piece) problem and I lodged the complaint on 06 july at service centre of samsung on address-1st floor plot No.221, Besariya complex Behind Jyoti shopping complex Zone-1 MP Nagar Bhopal but they are saying that it has some mother board problem and which is unavailable with them.From the last 15- days they are repeating the same problem ie motherboard is unavailable.This is very disappointing from a brand like Samsung to have such poor and careless service.Also employees are not coperating and center seems like a frish market with no orgnisation.Also it made me to Re-think about this brand and services what u are commiting in future also.I would suggest you to improve your overall services as it will affect ur brandname in this scenario of competion among loads of brands dealing in same field.I dont think so that 15 days are sufficient solve such kind of problem.And Please guide me what to do.
Prafull Mishra
[protected]

I purchased samsung B3313 mobile on[protected] and it has some memary card not show problem and I lodged the first complaint on 06 /07/10 at service centre of samsung on address-Millennium Services A-3&4, Devi place, old delhi road prem nagar opp. Raj Cinema, Gurgaon but they are saying that it has some mother board problem . Nest time
Second complaint on 17/07/10 they are saying that it has some mother board problem
This is very disappointing from a brand like Samsung to have such poor and careless service.Also employees are not coperating and center seems like a frish market with no ornisation.Also it made me to Re-think about this brand and services what u are commiting in future also.I would you to improve your overall services as it will affect ur brandname in this scenario of competion among loads of brands dealing in same field.I dont think so that 15 days are sufficient solve such kind of problem.And Please guide me what to do.