[Resolved] Samsung Mobile SGH-J210 — SAMSUNG CUSTOMER COMPLAINT

[Resolved] Samsung Mobile SGH-J210 — SAMSUNG CUSTOMER COMPLAINT

R rajeev sharma from Mumbai, Maharashtra

Sir This is to inform you that i have purchased samsung mobile SGH-J210, FCC ID-A3LSGHJ210, Serial no. R2WQ263984P in Aug07 from M-CLUB, MOBILE STORE, ROHINI, New delhi.I am getting problems in my mobile set from starting itself, i went to wazirpur service centre with complaint of autooff it was checked and returned me that its working fine but even at that time i was not satisfied, and i am again getting problem of hanging, now i went there again they are asking for bill which unfortuntel i lost in the same month of purchase surprisingly last time nobody asked me for bill and they did entertained me but now they are asking for bill, it is hard to understand in the current scenario dont they have technology to find the date of purchase with the serial no., it is agn to inform you that this handset was not even launched before 1 year as they might be thinking that its out of warranty. This is to request you to kindly resolve my problem otherwise i would be forced to go to conumer court which i was avoiding till now. Regards Rajeev Sharma [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint.
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Comments

Rajendra Chaudhari

from Chennai, Tamil Nadu

Sub: - Malfunctioning of Samsung i100

Dear Sir,

I have purchased a mobile set (Samsung i100 touch screen) from Gurgaon, Haryana few months ago. Regrettably, it is to mention that the touch screen of the mobile set is not working properly.

I have met your representative at Samsung Customer Care Service centre at Agartala several times and they always assure that the defective spares will be replaced within 8-10 days. Though more than one month has passed they are not able to replace the touch screen of the mobile set.

You are requested to look in to matter and arrange to set right the mobile at the earliest.

Thanking You,

Yours truly,

(RAJENDRA CHAUDHARI)
CUSTOMER
 [protected]/2220597

YOGI

from Thrissur, Kerala

SGH J210 — NO QUALITY

MY SGH J210 KEYPAD DOES NOT WORK. SGH SERVICE CENTERS SAY TO REPLACE THE MOTHERBOARD FOR RS.3000 OR BUY A NEW PHONE.(MY PHONE WARRANTY EXPIRED JUST 4 MONTHS BEFORE).OTHER LOCAL SERVICE CENTERS SAY THEY CAN'T RECTIFY THE PROBLEM. MY MONEY GOT TOTALLY WASTE.WORST PHONE

Abrar Ahmad Siddiqui

from Singrauli, Madhya Pradesh

I own a Samsung SGH-210 for last 1 year. Recently the joystick of the phone started to hang and finally stopped functioning. When I visited some of the local repairers, I got to know that the joystick of this particular model is not available in the market. After that I visited the SAMSUNG service centre at lucknow, where the service engineers suggested me to change the phone, since the repair cost would be some where around 3500, because, the whole key pad has to be changed. I don't wan't to invest 3500 for a used phone. Kindly help me by providing the joystick of the phone. Pleeeeeeeze

abhishek shukla

from Gurgaon, Haryana

I have purchase sammsung sgh j 210 but this phone is not working joystick.when i visited samsung service center at delhi where service engineer repair my phone but my phone is not workingcorrectally.
again visited samsoung service center engineer to suggested this mobile phone joystick not availabe in market plz suggeste me