[Resolved] Samsung Mobile SGH M150 — Poor battery backup and poor service quality | |
Dear Sir, I purchased a Samsung Mobile SGH M150 from M/s Samarth Communication Hisar (Haryana) on October 09, 2008. This mobile set is not functioning properly from very first day of purchase. The power consumption of this set was high and the battery is exhausted within 24 hours. According to the company web site the batter talk time of this model is upto 8.30 hrs and standby time is upto 420 hrs. However, I never got this talk time in the present set. I purchased this model only to get higher talk time so that repeated charging problem is solved. I made repeated e mails and visited the company’s customer service centers at Hisar and Jaipur unfortunately the problem still exists with the set. Recently the company’s service center at Jaipur told me that they have replaced its mother board which I received on 19/08/2009. After this repair the battery consumption is not improved In fact the consumption is increased. I requested the company to change the set but I have not received any response. The address of the company is: Samsung India Electronics Ltd. 7th & 8th Floor, IFCI Tower 61, Nehru Place NEW DELHI 110 019 From this forum I again request the company to replace the handset immediately and save me from day to day visit of service center and making the correspondence. Thanks and regards, Dr. RP Bisht Lakshmi and Usha Mittal Foundation 115, Qureshi Market Sadulpur (Rajgarh) Distt. Churu (Rajasthan) 331 023 Phone –[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |
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