Samsung Mobile / Sgh X - 700 — NO RESPONSE FROM SERVICE CENTER

DEAR SIR,
I HAD SUBMITTED MY SAMSUNG MOBILE PHONE ON 06-10-08 TO LUCKNOW SERVICE CENTER HAVING WORK ORDER NUMBER WA[protected]. THE SET WAS UNDER WARRANTY. AFTER 15 DAYS I WAS INFORMED THAT THE SET'S BOARD HAVE SOME PROBLEM AND IT OCCURED DUE TO OVER CHARGING, AND THIS DEFECT IS NOT COVERED IN WARRANTY.

SIR I WANT TO INFORM YOU THAT I AM USING ORIGINAL CHARGER AND ACCESSORIES AND I NEVER CHARGE MY MOBILE PHONE NOT MORE THAN ONE HOUR, THEN HOW IT CAN GET OVER CHARGED IT WAS NOT MY MISTAKE IT HAS SOME MANUFACTURING DEFECT. I AM RESIDING IN APARTMENT AND I IN MY HOUSE THERE IS NO VOLTAGE FLUCTUATION.
THEREFPRE YOU ARE REQUESTED TO KINDLY LOOK INTO THE MATTER AND ADVICE THE WORKSHOP TO REPAIR THE SET UNDER WARRANTY AS SOON AS POSSIBLE.
REGARDS
NITESH GUPTA
PH-[protected].
301 PRATIBHA TIRATH APARTMENTS.
UNIVERSITY ROAD LUCKNOW