[Resolved]  Samsung Mobile Star 3G S5603 — Poor service n mother problem twice in 3 months

Address:Mumbai City, Maharashtra

SIR
My mobile is in warranty period and it is last date is 27/11/10. Samsung Star 3G s5603 after six months there is motherboard problem with my mobile..m going to Vashi(navi mumbai) sector-2 service center for repair but after submit moble they give me mobile after 1 month...its ok,,,but after that within 1 month there is again same problem with mobile...this time again they take 1 month repaire time[protected] to[protected]...n they never called me in between this repairing period....n there is big problem with Samsung mobile service...m fan of Samsung mobles but now m not...i never suggest anyone to buy samsung mobile...

during this period m mentally dis-satisfy...n there again m lose of money on another mobile buy n always go at service centre to ask abt my mobile....plzzzz rectify my problem...caz i dont know who is responsible for that alll....the company or in betwwener's

plzzz suggest what i do now.....after these big problems with my Samsung Mobile....

m w8ing

THnX

m SAhiL
mail [protected]@yahoo.com

[protected]
[protected]

airoli(navi mumbai)
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Aug 13, 2020
Complaint marked as Resolved 
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Samsung star 3g mobile — Samsung mobile service

hello,
I submitted my samsung star 3g on 13 march 2010 as there is distortion in sound when connected with home theatre. executive at service center told me that your problem would solved within a week but till 30 of march no results. later on i call on toll free no. of samsung service but it was very much strange to me when they told to me that they can't find out any detail about my phone they just provided mobile no of sevice head and asm of samsung mobile. when i called first time service head and asm didn't responded later on service head responded to my call and told me that he will mail the problem to company. after waiting for so much time i taken back my mobile on 1st april 2010 without any solution.

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