[Resolved]  Samsung Mobile — delaying in reply

Address:

Thane, Maharashtra

Respected sir,
I Syed Hashmatullah , a customer of SAMSUNG mobile having a problem in my mobile phone display , my phone is in warranty and i had went to an authorised service centre named ' MICRO SERVICES'
address : Shop No.6, Dev Prayag C.H.S. Ltd., Bhakti Mandir Road, Panch Pakhadi, Thane(W) 400 602, Tel : 25436500 / 25437500
from past one month i have been regularly paying visit to get the display of my phone repaired and my phone is in warranty and thay are always delaying the date and its been now one month
and their standard reply is the display is not available .
is it my duty to get it available .
kindly go over my complaint as soon as possible and contact me on my E-mail- [protected]@yahoo.in or Mobile No- [protected]
it is an kind and humble request !