[Resolved] Samsung Mobile — Touch & keypad not working | |||
I would like to bring to your notice that the poor state of after sales service of your dealer network extend to the customers.I bought a new samsung corby pro(model - B5310) mobile on february 2010. My mobile not working properly with the 2 months(Touch & keypad not working), so i gave it for a service to samsung service centre,mylapore,chennai on 01.04.2010.work order no is 9LDWH5623.They are telling that touch sensor not working. Still my mobile not ready. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Samsung Mobile — keyboard problem
dear sir.hamara mobile phone 2nd time kharap huya hai, lekin service center na jaldi phone deraha hai na motherbod paltaraha hai.
touch screen /B5310 — not working properly
my samsung corby B5310 mobile phone touch screen does not work properly. my menu automatically lock even if i uncheck AUTO-LOCk.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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My Name is Anit and I had purchased Samsung Corby F339 CDMA handset from Gurgaon.in Feb 2010 it was working fine but suddenly its touch screen stopped working. I went to Samsung service centre A-3 & 4 Devi Palace, old Delhi Road, prem Nagar, Opp Raj Cinema, gurgaon. on 20 July 2010 they told me that i could get my handset a week later. but its been one month thay have never corrected the problem and everytime they gave poor excuses that they are out of parts. they even don't pick up the phone. so eveytime I have to visit their place and listen to them that part is still not available so come aftre a week.
I am completly abboyed with them. So i recommend don't purchase samsung at all. if they provide such a bad service.
samsung should concentrate on thor service level too inspite of pushing daily new hanset to the market.
Anit Chaudhary