[Resolved]  Samsung Mobile — repairing of instrument

Address:Vadodara, Gujarat

SIR,
I HAVE HANDED OVER MY CELL INSTRUEMNT TO SAI COMMUNICATION 2 - A SHREE COMPLEX SHRENIK PARK CROSS ROAD AKOTA, BARODA -20 PH[protected] VIDE WORK ORDER NO 652 STS 25/9/2010 TILL DATE THEY HAVE NOT INFORM ABOUT ESTIMATE NOT REPAIRED. AT THE TIME OF HANDING OVER INSTRUMENT FOR REPAIRING THEY TOLD ME THAT ESTIMATE WILL BE INFORM YOU ON PHONE THEN I HAVE CONTECTED TWICE BUT NO RESULT EVEN THEY ARE NOT RECEIVNG PHONE.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
This is regarding my new purchase samsung mobile phone model no-SCH-B209, SKU-H55540K12222, RSN-RSSHSF[protected], MEID-A00000247F2520,
I had purchase the mobile phone on[protected] through Gitanjali cell phone Exhibition Road Patna (Bihar).
After purchase of this mobile within two weeks the mic was not working than i had given the complain to nearest samsung service center in patna they resolve my complain after four days.After then one day of repairing of the set again the same problems comes again i have given my set to the service center they resolve it in one day by saying that the mic of the set is changed.But sorry to say after resolving the problem through service center again the same problem comes within an hour.The mic is not working properly.

Just i want to know is it the service of samsung service center? In day todays life no body have extra time to these type of extra activity. Previously i am using LG sets from last four years but never get these type of problems.

Plz guide me what can i do with the set? If it is possible then plz change the set.


Regard's
Devendra Kumar
Patna
[protected]

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