Samsung Monte S5620 — poor service at samsung authorised service center dhule | |||
Dear Sir, This is to inform you that I have purchased my Samsung Mobile Model S5620 Monte from dealer M/s.Thakur and sons Dhule ,Maharashtra, on date 22/11/2010 and i had a problem with my mobile from last 2 months and because that i submitted my mobile to authorised service center of samsung mobile for 3 times for the same problem but at last they took 1 months to change it motherboard but till my mobile having same problem when asked them they are told me that sir your mobile's motherboard is totaly changed but i dont think so that they are did this but due this problem i stayed at samsung service center approximately half or some time 1 hour in quee but they took there time to answer me after the long waiting in quee n after that they told me many times ' sir please come later ' and i m living 50 km away from the authorised service center so they get my total time in this with great harassment . Hence, I kindly request you to look into the matter and expedite the same at the earliest, as I am handicapped without communication. regards sandip vende mobile no [protected] sandip.[protected]@yahoo.com Was this information helpful? | |||
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Special thanks to Customer Support Team about there warm intention toward to the customer satisfaction,
My problem has been successfully solved by the Mr.R.M.Joshi they are personally analyse my mobile for the problem and in there own supervision the problem is now solved, so now i am really happy with the samsung team and i really thank full to Mr.Joshi for there personal interest to give a perfect solution for the problem and also thank full to the MR.akhilesh.kr and anand.p2. n every person, they are belongs to Customer Support team Samsung India - Korea
Now i am also one the satisfied customer of the samsung
Sandip Vende
sandip.[protected]@yahoo.com