[Resolved]  Samsung — -regarding notebook complain np nd 10 model number

Address:Mumbai City, Maharashtra

RESPECTED SIR,

I had purchased notebook NP ND 10 BEFOR A YEAR and it was under warranty period so I went to grant road service center EXPRESS DIGITAL SYSSTEMS LAMINGTON ROAD OPP MINERVA CINEMA,

My notebook had keypad noise problem so I gave there work order number is 9540,dtd 17/8/2010

Notebook was recd by nisha madam but since that date my problem has not been solved,I went to that service 20 times but no response ,I went there and contacted Mahesh,but Mahesh I saying we are not responsible ask to Samsung were not responsible our work is to sell material not to entertain u people why u purchased Samsung u shld purchase sony,this is the response u sales person give of Samsung ,and even they r not ready to talk to us

So kindly look into the matter and solve this problem and notebook is also there at present in service center waiting for u response

Thanking you [protected] angel,[protected] sunny ,both mobile switch off

Yours respectively

Dinesh parmar

[protected],[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information