Samsung — Fridge not working | |||
Hi, I had purchased Samsung Fridge RA19YBMS W/S HELF 190 L on 9.8.2009. After that I have been having continuous while defrosting the fridge. The water is getting accumulated even after Defrost. We have to clear the water manually every alternate day. We have been complaining every 2 weeks to samsung customer care. BP No. [protected]. Around 10 engineers have visited the place. They all say the mechanism is itself defective. They all make temporary repair and vanish. I cannot stand any more convenience. Would like to request for a permanent solution to this problem either by repair or replacement. Kindly act on my complaint asap. The next complaint will be to Consumer Forum. Such bad service is not expected from such a reputed company. Regards Adityaa Ganeriwala # +[protected] Was this information helpful? | |||
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Their attitude is callous, cold and arrogantly indifferent. I am suffering similarly at their hands.
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Samsung Fridge — Defrost not working
Hi,I had purchased Samsung Fridge RA19YBMS W/S HELF 190 L on 9.8.2009.
After that I have been having continuous while defrosting the fridge. The water is getting accumulated even after Defrost. We have to clear the water manually every alternate day.
We have been complaining every 2 weeks to samsung customer care. BP No. [protected]. Around 10 engineers have visited the place. They all say the mechanism is itself defective. They all make temporary repair and vanish.
I cannot stand any more convenience. Would like to request for a permanent solution to this problem either by repair or replacement.
Kindly act on my complaint asap. The next complaint will be to Consumer Forum. Such bad service is not expected from such a reputed company.
Regards
Adityaa Ganeriwala
# +[protected]