Samsung — fridge delivered but not installed, no demo

meenakshirao

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

A fridge was delivered to us 10 days back on 24 Nov.10. this is a replacement fridge. However despite repeated requests, no one has come for a demo or to install the fridge. there have been several calls to take away the other fridge and when we request that installation be done they assure us that they will contactthe relevant people but there has been no response from the company.

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Comments

christydanielraj

from Chennai, Tamil Nadu

I had brought a samsung RT26 refrigerator on 18th of January, 2011 and today is 25th January and till date not a single soul has made a call for demo inspite of my lodging a complaint and making nearly 20 to 30 calls. Really frustrating. If this is the fate for demo and i am worried about the service problems in future. Really repenting for having chosen samsung.
R.Christopher Mobile No.[protected]