Samsung — navigation software not in device

Address:Rohtak, Haryana

sir,maine wave3,GT-8600, 08-04-12 ko kharida hai.jab maine menu dekha to paya ki usme navigation application nahi hai.manual mein spast likha hai ki menu baar mein navigation app. milegi
maine es bare mein custmor care par 10-12 baar sampark kiya.unhone kaha ki aap www.66.com par find karen.jab us website par dekha to bataya gaya ki yadi aapke ph. mein SAMSUNG LBS APP. hai to hi ye software kaam karega.phir mujhe cust.care se bataya gaya ki bada s ke liye naviation software abhi nahi bana hai.aap ko apirle last me mein 66.com ar milega jahan se aap download kar sakte hein.phir mujhe costmer service par jaa kar software download karwane ke liye kaha gaya.jab wahan gaya to unhone kaha ki hamare paas aisa koi software nahi hai.phir cost.care se mujhe bataya gaya ki aap CS par jaakar phone ko update karwayen.vahan jaane par CS mein bataya ki hamare paas koi update nahi hai
sir,mein bahut pareshaan hoon ki sahi baat kaun si hai?cost.care ne koi official jawab nahi diya.
meri aap se request hai ki meri ees samasya ki uchit samaadhan bataya jaye.yadi mujhe aap dwara koi soluation nahi mila to majburi mein mujhe consumer court mein jana parega
.with regards
yagyadatt,c% arya swarnkar,gali sunaron wali,
Railway road,Rohtak-Haryana
ph. no.[protected],
E-mail=[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information