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+91 89 3993 9899 [Customer Care]
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rajendra002000 on Oct 31, 2012
Not installing SAMSUNG LED TV at my home
Hi
I have purchased samsung TV with Model number ua32EH5006M. i have raised case to samsung customer care and the case number is [protected] .
I keep on calling them and ask them to send engineer to install/fix the TV at my home. i raised case on 26th Oct, 2012 and the resolution time they told is 24 hours. later they told me that they resolve on 29th. on 29th they said they do resolve on 31st october.
So many deadlines they given i keep on calling them and request them to solve my issue immediately. the service from samsung is very frustrating and really horrible. i spent more than 10 hours to talking with samsung customer care to get TV installed. so far nothing happend.I have wasted my time of 10 hours talking to samsung customer care. i also miss the entertainment because of the TV is not getting installed. I purchase TV with cost about 35, 000. but no installation happen. i want to take action against samsung not to provide right service to customer
Thank you
Rajendra