[Resolved]  Samsung — OVERCHARGING OF VAT

Address:

New Delhi, Delhi

SIR, I PURCHASED A MOBILE HANDSET SAMSUNG S-5830(I) GLAXY ACE [protected] FROM MOVE AND TALK DELHI, D-114 JAIL ROAD FATEH NAGAR, NEW DELHI -110 1018 PHO.[protected] INVOICE NO. MNT/7888 DATED 15TH OCT. 2012.

ON BASE PRICE OF 9,777.78 THE CHARGED [protected]@12.5% I.E. 1,222.22 TOTAL AMOUNT RS.11,000/-.
AS I ENQUIRED FROM MARKET 5% VAT IS APPLICABLE ON AMOUNT LESS THAN 10,000 OF BASE PRICE AND 12.5% IS APPLICABLE ONLY ABOVE PRICE RS.10,000/-.

I DISCUSSED WITH DEALER IN DETAIL WITHOUT ANY FRUITFUL RESULT. I ALSO TALEKED TO SAMSUNG HELPLINE THEY TOLD ME THAT I SHOULD TALK TO THE DEALER ONLY. I REQUESTED THE DEALER OVER PHONE AS WELL AS PERSONAL VISIT BUT WITHOUT POSITIVE RESPONSE.

AT LAST I TOOK THE OPPORTUNITY TO KNOCK THE DOOR OF CONSUMER FORM. SIR, KINLDLY LOOK INTO THE MATTER AT EARLIEST AND DIRECT THE DEALER TO REFUND ME THE EXTRA VAT AS CHARGED AND PUNISH THEM AS SUITS YOU FOR CHEATING THE PUBLIC.

THANKING YOU IN ANTICIPATION.

KULMOHAN SINGH,
16/31-B TILAK NAGAR,
NEW DELHI - 110 018
PH. [protected], [protected]
EMAIL : [protected]@yahoo.co.in
kulmohan.[protected]@sbi.co.in