[Resolved]  Samsung — AC is not cooling properly.

Address:

Cuttack, Odisha

I have purchased an Samsung make (Bio Sleep plus model) split AC from M/s LP Electronics , Ranihat , Cuttack ,Orissa on 25/03/2010 by paying Rs 24000/- . After much persuation the ac was installed in my house no. C-60 , IFFCO Paradeep Unit , PARADEEP,Orissa . The installation was done by two persons from Samsung and Rs 1500/- was paid in cash towards this. After running the AC following problems are noted.

1. Normally in any split AC the opening gets closed when in idle mode. In this case this is not happening. 50% of the ac opening remains open always.

2.There is a fishy smell from the AC

3. There is absolutely no cooling effect even if the ac is set at 18 degree.

The seller M/s LP Electronics may be asked to replace the Ac with a new/better model or refund back the money.

N R NAYAK
Chief Manager(Systems)
IFFCO PARADEEP UNIT
PARADEEP
DIT.JAGATSINGPUR (ORISSA)