[Resolved]  Samsung / Plasma Tv — Deficiency in Services

Address:Chandigarh, Chandigarh

My 50" plasma is not working from 21st June 2010 and complaint @ Customer care was lodged on 22/6/2010. Nothing has been done so far with regards to the complaint. Samsung's Chandigarh service center is not helping me getting my plasma repaired/replaced. I have been following the service center and their manager Mr. Amarjit Rainu ([protected]) from last 25 days but with no use. The service is so pathetic (even this word seems to be very tiny) that i just cannot write in the public media (but they deserve that only). Even after sending mails at official web portal and at support.[protected]@samsung.com, nothing has happened.

If any person can help me in this regard, kindly help.
Alok Bansal,
Chandigarh
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information