[Resolved]  Samsung Printer - - - Scx - - 4200 — defective samsung printer--scx--4200 no response from company in spite of printer being in guarantee period

respected sir
i am being duped by samsung company they are not even responding to my numerous complaints and e mails leave apart repair or replacing it .The record of complaints should be available in company itself I am complaing since february 09 for replacement /repair of my defectivr printer scx--4200 but it seems company officials are simply waiting for guarantee period of one year to expire which happens in a few days from now in august--09 my new printer stopped printing only after 120 prints ---i want to know whether each cartridge of samsung gives only 120 prints instead of 3000 prints i wish to dispose off my printer if samsung printers give only 120 prints ----giving it a cost of printing of around RS 20/- per page instead of normalf Rs---1/- per page' i wish to know whether this is a mechanicak time being fault or a permanant fault /The officials of samsung are not even ready to reply to my querry/problem let alone repairing or replacing my printer Ii am in delemia whether i should get my printer repaired from market which is in guarantee period or dispose it off and purchase new printer of other company which gives much higher prints around 3000 i instead of 120 prints by samsung printer
i once again request officials of samsung company -----SH RIZVI--- SH MOHAN--- to either
GIVE CLARIFICATION IN THIS RESPECT OR
REPAIR OR REPLACE MY DEFECTIVE --PRINTER SCX--4200 WHICH GIVES ONLY ----120 PRINTS
IN ONE SINGLE REFILLING
PLEASE REPAIR THE SCANNER WHICH TOO IS NOT FUNCTIONING
PLEASE GIVE ATLEAST ONE REPLY---- WHETHER IT IS AN EXCEPTIONAL CASE OF SAMSUNG PRINTER GIVING ONLY---12O PRINTS OR DO ALL SAMSUNG PRINTERS GIVE---12O PRINTS
PLEASE DO REPLY AND TAKE ACTION AND NOT WAIT FOR GUARANTY PERIOD TO EXPIRE
REQUESTING EARLY ACTION
THANKING YOU
MAHARANI GUPTA
RZ--126 MANAS KUNJ
UTTAM NAGAR
NEW DELHI[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

samsung SCX4200 — there is no printing

Samsung laser all in one SCX4200 S.No. 8T67BACLB02956F which has out of warrenty I would like repair so plz where i have got solution .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information