Samsung — problem in new mobile handset

Address:

Sirsa, Haryana

dear sir, i have purchased a samsung galaxy fame s6812 from samsung smart cafe sirsa (haryana) near about a month ago after five days it was not working properly when i reached at care for the registration of complaint they said due to of software problem your set is going to be hang but after three day the same problem arises so again i went there for talking to them but again they do the same but this time they are saying that we have changed the charging jeck after that i say it will be ok but after one week they had give my set but after five days the mobile is not able to accept the sim card then again i went to the care centre they had done the same job means they again change the mother board after it same problem take place !! i again went to coustmer care they again said that it is due to of software i said that in this month i have purchase this set and again and again problem is going on why u can't change our set but they refuses to do so when i said that you changed our motherboard but they again refuses and saying that i had not done this job means i had not changed the mother board they denied they r so irritating us please sir as soon as possible take strict action against him !! yours faithfully sourav sachdeva [protected]