[Resolved]  Samsung — PROBLEM IN PANEL

Address:

Durg, Chhattisgarh

I HAVE PURCHASED SAMSUNG LED TV MODEL 40D 5000 FROM RADIO HOUSE BHILAI CHHAATISGARH ON 26/10/2011. AFTER WORKING 13 MONTHS WITHOUT PROBLEM BUT A BUT AFTER 30 MIN IT BECOMES O.K. HOWEVER AFTER 7 MONTHS THERE IS PERMANENT PROBLFTER 13TH MONTH THERE IS DISPLAY PROBLEM ON ONE SIDE OF RIGHT TOP CORNER, STARTED FLAGGING IN RIGHT TOP CORNER IN PANEL .ABOUT 3X5 INCHES PORTION IS BECOMES BLACK. COMPANY ENGINEER VISITED MY HOME AFTER COMPLAINS 3-4 TIMES. AFTER CHECKING, HE ADVICE ME TO REPLACE PANEL & ITS COST IS Rs. 260000/-

AS PROBLEM DEVELOPED JUST AFTER 13TH MONTHS, I REQUEST COMPANY TO REPLACED THE SAME IF NECESSARY IN MINIMUM POSSIBLE PRICE BUT AFTER COMPLAINS NO OF TIMES NO RESPONSE COMING FROM THERE END.
I GONE THROUGH LED TV COMPLAINS & REVIEW, I CAME TO KNOW THERE IS COMMON PROBLEM IN PANEL IN ABOUT 20% PROUDUCT IN RIGHT TOP CORNER PANEL.


R P JHARIA
BHILAI CHHATISGARH